Last updated: 12 November 2026
Find a School (findaschool.online) is a free directory of schools in the North West province. This notice explains what personal information the website collects, why, and what your rights are under the Protection of Personal Information Act 4 of 2013 (POPIA).
Who is responsible
Find a School is run by Thuto PrintTech (“we”, “us”).
Information Officer: Matsobane Mosetja
Email: info@findaschool.online
Telephone: 018 880 0500
Address: 102 Tebogo Teu Street, Montshioa, Mafikeng
Information about schools
The basic details of each school (name, EMIS number, district, address, telephone number, email address, phase, fee status and learner and educator numbers) come from the schools master list published by the Department of Basic Education. Schools that have claimed their listing may add or correct details, a description, a crest and photos.
We publish this information so that parents, learners and the public can find and contact schools.
Information we collect from you
If you claim a school’s listing
We ask for your name, your role at the school, your email address, a telephone number we can call back on, and the school’s EMIS number. We use these to confirm that you may speak for the school, to create your sign-in account, and to send you messages about your claim and your changes. Your details are not shown on the public website.
If you edit a listing
We keep a record of the changes you propose and of our decision to approve or decline them. Photos you upload are published once approved. Please upload only photos the school has permission to publish, especially photos in which learners can be recognised.
If you report wrong information
We receive what you write and, if you choose to give it, a phone number or email address so that we can follow up. Reports are deleted once they have been dealt with.
If you use the school finder assistant
The questions you type are sent to Anthropic, the company that provides the Claude artificial-intelligence service, so that an answer can be produced. Anthropic processes them on servers outside South Africa. We do not ask for your name and we do not keep a copy of your questions on this website. Please do not type personal information into the assistant.
Information collected automatically
- Server records. Like most websites, our hosting provider records your device’s internet (IP) address, the pages requested and the time, for security and fault-finding.
- Limits on repeated use. To stop abuse of the forms and the assistant, the website keeps a scrambled form of your IP address for up to one hour.
- Page views. We count how many times each school’s page is viewed. The count is not linked to you.
- Cookies. The public pages do not set tracking or advertising cookies. If you sign in as a school representative, cookies are used to keep you signed in.
Services from other companies
Some parts of the pages are loaded from other providers, who receive your IP address when your browser fetches them:
- Google Fonts, for the lettering used on the site.
- OpenStreetMap, for the map on a school’s page.
- Anthropic (Claude), only when you use the school finder assistant.
Where information is sent outside South Africa, we rely on your consent, on the need to provide the service you asked for, or on the provider being bound by protections similar to POPIA.
Who we share information with
We do not sell personal information. We share it only with the service providers that host and run this website, with the providers listed above, and where the law requires it.
How long we keep it
- School representative accounts and claim records: for as long as the account is active, and for up to 12 months after it is closed.
- Records of approved and declined changes: for as long as the listing exists.
- Reports of wrong information: until they have been dealt with.
- Server records: according to our hosting provider’s schedule.
How we protect it
The website is served over an encrypted connection. Passwords are stored in scrambled form and cannot be read by us. School representatives can only see and change their own school’s listing, and every change is checked by us before it is published.
Children
This website is meant for parents, guardians, school staff and the general public. We do not knowingly collect personal information from children, and the website does not hold information about individual learners.
Your rights
You may ask us to tell you what personal information we hold about you, to correct it, or to delete it. You may object to our use of it and you may withdraw consent you have given. To do any of these, email info@findaschool.online. We will reply within a reasonable time and may need to confirm your identity first.
If a school’s published details are wrong, use the “Something wrong on this page?” link on that school’s page, or email us.
Complaints
Please contact us first so that we can try to resolve your concern. You also have the right to complain to the Information Regulator:
The Information Regulator (South Africa)
Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191
Telephone: 010 023 5200 ยท Toll-free: 0800 017 160
Email: POPIAComplaints@inforegulator.org.za
Website: inforegulator.org.za
Changes to this notice
We may update this notice from time to time. The date at the top shows when it was last changed.